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Scope · Limitations

What Practiclear is — and what Practiclear isn't.

Practiclear is a focused service. We do a small set of things well, and we are honest about what falls outside our scope. This page consolidates that information so you can confirm fit before requesting review.

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What Practiclear is

Practiclear is a Virginia-licensed telehealth practice that provides screening-lab documentation support, result review, and Labcorp requisition routing when appropriate to adults located in Virginia. Specifically, your provider:

  • Reviews and, when appropriate, orders a defined set of routine screening laboratory tests (TB IGRA, MMR / Varicella / Hep B immunity titers) for asymptomatic adults located in Virginia.
  • Reviews existing lab documentation and, where appropriate, issues a documentation letter based on those records.
  • May use Evexia Diagnostics to route lab orders to Labcorp after clinician review, with Labcorp as the performing lab and Patient Service Center draw path for eligible orders.
  • Personally reviews the returned result and, when appropriate, issues signed documentation on Practiclear letterhead.
  • Refers cases that are outside scope to the appropriate level of care (primary care, the Virginia Department of Health, urgent care, or — for an emergency — 911 / the nearest emergency department).

The encounter is asynchronous-first / store-and-forward. Your provider establishes the practitioner-patient relationship by reviewing your written medical intake, your government-issued photo ID, and (where applicable) your lab result. The routine encounter does not automatically include a live video visit. Synchronous contact occurs when the provider determines it is clinically indicated.

Live follow-up by encrypted email, telephone, or video may occur only if your provider determines it is clinically necessary — for example, to discuss an unexpected result — and is at the provider's discretion.

What Practiclear is not

Practiclear does not provide:

  • Emergency care. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department. Do not wait for a provider response.
  • Diagnosis or treatment of active illness. We do not diagnose or treat acute medical conditions, infections, or chronic disease.
  • Primary care. Practiclear is not a primary care provider and does not replace one.
  • A comprehensive medical evaluation. No physical examination is performed. A documentation letter is limited to the screening or titer result reviewed.
  • A history and physical examination. Where your school, program, or employer asks for a full H&P, that is a separate document Practiclear does not provide.
  • An occupational readiness determination. Documentation letters document a specific screening result and the provider's clinical interpretation of that result, not overall ability to work, attend school, or participate in any other activity.
  • Ongoing management of positive screening results. Where a result indicates the need for further workup or treatment, your provider will refer you to the appropriate clinician and document the referral. Practiclear does not manage latent TB infection, vaccinate against non-immune titer results, treat active infections, or otherwise carry ongoing care.

Limits of the documentation letter

The documentation letter your provider issues documents only the specific screening test or titer result reviewed, the laboratory that performed the test, the draw date, and the provider's clinical interpretation of that result. It is signed on Practiclear letterhead with the provider's NPI and Virginia license number.

Practiclear cannot guarantee that any third party — including your school, clinical-rotation site, employer, or any other receiving institution — will accept the documentation letter for their requirement. Whether the letter satisfies a third party's documentation requirement is determined by that institution at its discretion.

If a third party rejects the letter for documentation reasons attributable to a clerical error by Practiclear (for example, a misspelled name, a missing line item, or a date typo), the letter will be corrected and re-issued at no additional charge, consistent with our Refund Policy.

Follow-up limitations

Some results — positive, indeterminate, incomplete, or non-immune — may require outside follow-up. In those cases, your provider will:

  • Personally review the result before any Practiclear letter is issued or any follow-up message is sent.
  • Contact you through encrypted email (Paubox), explain the result, and recommend the next step in writing.
  • Refer you to the appropriate clinician — typically your primary care provider, an infectious-disease specialist, the Virginia Department of Health, or, where warranted, an emergency department.

Ongoing management of any condition that follows from a screening result must occur with that downstream clinician. Practiclear is a screening service, not a treatment service.

Eligibility

To receive services from Practiclear, you must:

  • Be 18 or older. Practiclear does not currently serve patients under 18.
  • Be physically located in the Commonwealth of Virginia at the time you complete the eligibility form and at the time of the lab draw. Telehealth licensing rules limit Practiclear's services to Virginia.
  • Provide a clear image of a current government-issued photo ID during the post-payment medical-history intake. Identity verification is a precondition to ordering laboratory testing under your name.
  • Provide truthful information on the medical-history intake. Your provider's clinical decision relies on the accuracy of that information.

Emergencies

This service is not for emergencies. If you are experiencing a medical emergency — chest pain, shortness of breath, severe symptoms, or any condition you believe is life-threatening — call 911 or go to the nearest emergency department. Do not wait for a Practiclear message or response.

Related documents

The following documents go into more detail on specific topics: