Legal & compliance
Everything in one place.
Practiclear is a Virginia-licensed telehealth service. The documents below describe how we operate, how we handle your information, and what rights you have as a patient.
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Telehealth Informed Consent
What it means to receive care via telehealth from a Virginia-licensed provider, what is and isn't appropriate for asynchronous review, and your rights.
Va. Code § 54.1-3303 · § 32.1-122.03:1
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Notice of Privacy Practices (HIPAA)
How Practiclear uses and discloses your protected health information (PHI), your rights under HIPAA, and how to file a complaint.
45 CFR 164.520
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Terms of Service
The agreement between you and Practiclear PLLC when you use this site or order a service.
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Refund Policy
When you can get a refund, including the case where your provider determines an order is not clinically appropriate.
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Good Faith Estimate (No Surprises Act)
Your federal right to an estimate of what care will cost when you don't use insurance, and how Practiclear delivers it.
42 USC 300gg-136 · 45 CFR 149.610
Questions about any of these documents?
Reach the practice at andrew@practiclear.com. Compliance and privacy questions are routed to the provider directly. If you believe your privacy rights have been violated, the privacy notice describes how to file a formal complaint with us and with the U.S. Department of Health and Human Services.